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Terms Of Service

At Yal.Ai, our foremost priority is fostering a strong, trust-based relationship with our users. We are deeply committed to safeguarding the security and privacy of our users, and the integrity of our services.
Yal.Ai is owned and operated by ECHELONERA TECHNOLOGIES PRIVATE LIMITED (hereinafter referred as “YAL”, “we” or “us") and offers users (“Users” or “You”) global phone community services transacted through various software applications and services, including but not limited to the YAL application. By downloading, installing, or using our mobile application Yal.Ai's App ("App") or "https://www.yal.chat/ " “(Website”) (collectively hereinafter referred to as the “Platform”), you agree to abide by these Terms and Conditions. These Terms of use and YAL Privacy Policy  (collectively referred as the “Terms”) will govern Your use of YAL Platform, tools or other services and features provided by YAL from time to time (collectively “Services”). YAL reserves the right, at its sole discretion, to change, modify, add or remove portions of these Term, at any time without any prior written notice to the Users. It is the Users sole responsibility to review these Terms periodically for updates or changes. The Users continued use of the Platform following the posting of changes shall be deemed to mean that the Borrower accepts and agrees to the revisions. As long as the Users complies with these Terms, Yal grants the Users a personal, non-exclusive, non-transferable, limited privilege to access and use the Platform.
Accessing, browsing or otherwise using the Platform indicates the User agreement to all the terms and conditions under these Terms. User is advised to read these Terms carefully before proceeding. By impliedly or expressly accepting these Terms, the User also accepts and agrees to be bound by all YAL's policies, including but not limited to its Privacy Policy as amended from time to time.

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that requires publishing the rules and regulations, privacy policy and terms of use for access or usage of this Platform.

PERSONAL INFORMATION

We are firmly committed to the security and protection of personal information of our Users and the Services. The YAL Privacy Policy  describes how we collect, use, share, store and process personal information of our Users,

GRANT OF RIGHTS

YAL grants You a personal, non-exclusive, non-transferable and limited right to use the Services for Your own personal, non-commercial use. You are not allowed to use the YAL Services on any device that You do not own or control. You may not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the YAL Platform, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable rules, laws and regulations or to the extent expressly permitted by these Terms or may be permitted by the licensing terms governing use of any open source components included in the YAL software applications).

In case You wish to use any part of the Services as a part of Your own application or modify any part of the Services, such use is subject to YAL prior written approval and that You enter into a separate license agreement with YAL.

    USER OBLIGATIONS AND RESTRICTIONS

    You guarantee that any information and other content, such as Your profile information and information regarding the contacts contained in Your device’s phone book, that You may share with YAL as a User of the Services (together “Content”), to the best of Your knowledge, is correct, not in violation of applicable law, will not corrupt or disrupt the Services, and that you have the right to share the Content with YAL in order for YAL to provide the Services.

    Except as otherwise agreed separately in writing between us, You shall not make any commercial use of the Services or the Content or otherwise transfer for value the Services or the Content. You agree not to challenge YAL rights in, or otherwise attempt to assert any rights in, the Services or any Content provided by other Users, except those rights explicitly granted under these Terms. You agree to use the Services and Content only as expressly permitted under these Terms.

    Scraping of any information contained in the Services, by use of automated systems or software to extract data, including any Content and any third party information accessible via the Services, is strictly prohibited.

    You may not use the Services or the Content in any way, which is illegal, harmful, or may be considered offensive by YALand its other Users or third parties. You agree not to exploit the Services or the Content in any unauthorized way whatsoever, including but not limited to, trespassing or burdening network capacity. You further agree not to use our Services or Content in any manner to harass, abuse, stalk, threaten, defame or otherwise infringe or violate the rights of any other party, and You acknowledge and agree that YAL is not in any way responsible for any such use by You, nor for any harassing, threatening, defamatory, offensive or illegal messages or transmissions that You may receive as a result of using the Services. Notwithstanding any other remedies available to YAL, You agree that YAL.AI may suspend or terminate Your use of the Services without notice if You use the Services or the Content in any prohibited manner, and that such use will be deemed a material breach of these Terms.

    You may contact YAL at "admin@yal.chat" to report any violation or infringement of Your rights by Users of the Services.

      CONTENT AND INTELLECTUAL PROPERTY RIGHTS

      YAL solely and exclusively owns copyrights, trademarks, service marks, logos, trade names, and other intellectual and proprietary rights associated with the Platform is protected under the applicable Indian rules, laws and regulations.

      You hereby acknowledge that the Platform constitutes original work and has been developed, compiled, prepared, revised, selected, and arranged by YAL through the application of methods and standards of judgment developed and applied through the expenditure of substantial time, effort, and money and constitutes valuable intellectual property of us and such others.

      You thereby agree to protect the proprietary rights of YAL during and after the term of these Terms. You may not selectively download portions of the Platform without retaining the copyright notices. You may download material from the Platform only for your own personal use and for no commercial purposes whatsoever.

      Any infringement shall lead to appropriate legal proceedings against you at appropriate forum for seeking all available remedies under applicable laws of the country.

        Content

        • is true and not false or misleading;
        • is not likely to be deemed threatening, disparaging, defamatory, pornographic, racially or ethnically offensive, discriminatory, insulting, slanderous or otherwise illegal or inappropriate;
        • belongs to You, or which You have a right to distribute;
        • does not constitute an infringement of the intellectual property or privacy rights of any third party;
        • does not constitute information that you are not legally entitled to distribute (such as insider information or confidential information);
        • does not contain any unsolicited or unauthorised advertising, promotional material, “junk mail”, “spam”, “chain letters”, “pyramid schemes” or any other form of solicitation; and
        • is accurate, fair, and is not disparaging of us, the Services or other Users. Further, You agree to be fair, accurate and non-disparaging while reporting numbers, leaving comments, suggestions, feedback, testimonials and reviews on or about the Services.
        • YAL appreciates the opportunity to be notified of any objectionable user generated content posted or communicated by a User directly in or on the Services. Please contact us at admin@yal.chat to report any objectionable user generated content. YAL hereby reserves the right in its absolute discretion to remove any user generated content from the Services.

        THIRD PARTY CONTENT

        The Services may contain links to external content provided by third party websites and services. Such third party content, websites and services may be subject to the respective third party terms and conditions and YAL will not be liable for any such third party content, websites or services.

          DISCLAIMER OF WARRANTIES

          TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YAL. MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED WITH RESPECT TO THE SERVICES, THEIR QUALITY, PERFORMANCE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. THE SERVICES ARE PROVIDED “AS IS” AND YOU AGREE THAT THE SERVICES ARE USED AT YOUR OWN RISK.

          You understand and acknowledge that the Services may be unavailable from time to time and that YAL will not be liable for Your inability to use the Services for whatever reason.

          YAL makes no warranty or representation that the Services are available for use in any particular location. To the extent You choose to access and use the Services, You do so at Your own initiative and are responsible for compliance with any applicable laws in connection with such access and use of the Services.

            LIMITATION OF LIABILITY

            TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY AGREE THAT YAL SHALL IN NO EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA AND GOODWILL, ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICES OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, AND WITHOUT LIMITATION, YAL SHALL HAVE NO LIABILITY FOR ANY INFORMATION STORED OR PROCESSED WITHIN THE SERVICES, INCLUDING THE COSTS OF RECOVERING SUCH INFORMATION. YOUR ONLY RIGHT OR REMEDY WITH RESPECT TO ANY PROBLEMS OR DISSATISFACTION WITH THE SERVICES, IS TO UNINSTALL THE YAL APPLICATIONS AND CEASE TO USE THE SERVICES.

            YAL SHALL NOT BE LIABLE FOR THE VALIDITY, RELIABILITY OR CORRECTNESS OF THE CONTENT AND INFORMATION PROVIDED THROUGH AND IN CONNECTION WITH USE OF THE SERVICES. ANY USE OF THE CONTENT AND INFORMATION OBTAINED THROUGH THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK.

            Nothing in these Terms shall limit or exclude our liability for any liability that mandatorily cannot be limited or excluded by law, including any rights You may have as a consumer under mandatory consumer law.

              TERMINATION

              Your right to use the Services continues until these Terms are terminated. YAL may terminate the Terms and Your use of the Services at any time with thirty (30) days’ advance notice. You may terminate the Terms at any time by uninstalling the YAL application and ceasing the use of the Services. These Terms will automatically terminate if You fail to comply with them. Upon any termination, You agree to cease using the Services. Upon termination by You, or by YAL due to Your breach of these Terms, You will not be refunded any license fees or other prepaid fees, if any.
              Provisions of sections Disclaimer of Warranties, Limitation of Liability, Termination and Governing Law shall survive any termination of these Terms.

                ASSIGNMENT

                YAL reserves the right, at its own discretion, to freely assign and transfer the rights and obligations under these Terms to any third party.

                  Changes to Terms

                  We may update these Terms and Conditions from time to time. Any significant changes will be communicated through our App or Website. Continued use of our services after updates constitutes acceptance of the revised Terms.

                    GOVERNING LAW

                    These Terms shall be governed and construed in accordance with the laws of India. You agree that any legal action or proceedings may be brought exclusively in the competent courts/tribunals having jurisdiction in Bangalore, India and both YAL.AI and You irrevocably submit to the jurisdiction of such courts/tribunals.

                      SEVERABILITY

                      If any term or condition is deemed invalid, void, or for any reason unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining term or condition.

                        DATA PROTECTION OFFICER AND GRIEVANCE OFFICER

                        We have appointed a Data Protection Officer and Grievance Officer for You to contact if You have any questions, concerns or grievances about processing of Your personal and our data protection policies or practices.


                          Name of the Data Protection Officer and Grievance Officer – Mr. Sourabh Kumawat
                          Email Id - dpo@yal.chat

                          HOW TO CONTACT US

                          If you have any questions about this Policy or privacy-related issues, please contact Us at:

                          Email: admin@yal.chat